CODE OF CONDUCT
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YOUR HEALTH + SAFETY IS OUR TOP PRIORITY
HEALTH AND SAFETY
The health and safety of our guests, retailers and employees is always paramount and our top priority. We are focused on providing a safe and enjoyable experience for everyone. We ask all guests to conduct themselves in a safe and respectful way in accordance with our Code of Conduct and all laws and local ordinances. In the continued need to address the coronavirus (COVID-19) pandemic, we have proactively implemented additions to our Code of Conduct, effectively immediately until further notice.
COVID-19 CODE OF CONDUCT
• Practice social distancing and stay at least 6 feet (2 meters) from other people.
• Covering your mouth and nose with a cloth face cover in accordance with state and local guidelines.
• Do not gather in groups.
• Do not move tables or seating within the food court or other common areas.
• Adhere to each individual tenant’s COVID-19 policies.
• Adhere to all federal, state and local regulations, recommendations and mandates regarding COVID-19.
• If applicable, follow line queuing procedures provided by tenant(s) and/or center management.
• If applicable, adhere to the limit on the number of people permitted inside each individual tenant’s store at one time.
• People who have been diagnosed with COVID-19, or are waiting for test results, or have symptoms such as cough, fever, or shortness of breath should adhere to the CDC guidelines for quarantine and isolation.
GENERAL CODE OF CONDUCT
CLEANING AND DISINFECTANT PRACTICES
Our already rigorous cleaning and disinfectant practices will continue, many times per day, including periodically disinfecting areas most susceptible to the spread of germs. This includes play areas, public restrooms, rental strollers and wheelchairs, door handles, escalator handles, food court tables and other common area touch points.
We have alcohol-based hand sanitizer dispensers located in highly-trafficked areas and walkways for public use. Center management is meeting with housekeeping on a daily basis and monitoring alcohol-based hand sanitizing product supply to help ensure all units are stocked.
SECURITY
We take a holistic approach to safety with our industry best practices and programs which include our own security force 24 hours a day, 7 days a week on foot and in vehicles, special operations plain clothes officers from time to time, crisis planning, and lockdown drills. We also have a strong relationship with our local police department including an on-site police presence from time to time. We take these actions to promote a safe environment for everyone. For the security of our guests, please do not leave personal belongings unattended, be sure to lock your vehicles, and please note that while visiting us, you may be subject to a security interview.
SEE SOMETHING, SAY SOMETHING
Security can be reached 24 hours a day, 7 days a week. Do not hesitate to contact us with any concerns, questions or issues you may have while visiting and if you see something, say something! The phone number for Security can be found on the Contact Us page.
REQUEST A SECURITY ESCORT
Guests can call our security team to request a security team member to meet you within the property or for an escort to your vehicle. The phone number for Security can be found on the Contact Us page.
LOCKDOWN DRILLS
Please note that we periodically conduct lockdown drills.
SERVICE ANIMALS
Service animals trained to assist persons with disabilities are permitted within the shopping center.
GENERAL PARKING
There is no overnight parking at this shopping center. Any vehicle left unattended overnight is subject to being towed at the owner's expense.
This shopping center, including our parking lots and adjacent outparcels, is private property, which means that we define the conduct guidelines in these spaces. We expressly retain the right to revise or modify from time to time these guidelines as necessary. Any exceptions to these guidelines will be determined by us in our sole and absolute discretion.
We do not accept the following:
• Violations of federal, state, or local law.
• Any activity that threatens the safety of our guests, retailers, or employees.
• Any activity that threatens the well-being of our property.
• Any activity that disrupts our enjoyable, family-friendly environment.
• Any activity inconsistent with the general purpose of our shopping center.
• Any activity that would disrupt normal business activity.
Examples of specific activities prohibited include,
but are not limited to, the following:
• Disruptive profanity, vulgar, offensive, or threatening language.
• Inappropriate or threatening clothing.
• Behavior that interferes or disrupts normal business activity.
• Disorderly behavior such as fighting, running, shouting, pushing, or shoving.
• Firearms or other weapons of any kind.
• Smoking, including vaping, except in designated outdoor areas.
• Possession of alcoholic beverages, except in designated areas.
• Solicitation and Loitering.
• Unauthorized photography or videography.
• Overnight parking.
• Unnecessary blocking of walkways, roadways, or storefronts.
• Operating unauthorized recreational and/or personal transportation devices.
Failure to comply with this Code of Conduct or the lawful or reasonable requests by the center
management or security personnel may result in your loss of the privilege to use the shopping center
and/or criminal prosecution, where applicable.